SERVICE POLICY coverage is limited to the repair or replacement of parts listed in the diagram below, subject to the Terms and Conditions. The annual Clean and Tune is provided once during the contract period but is not guaranteed. It is the customer's reponsibility to schedule this service during normal business hours.

Technical Service required but not covered by our service plan(s) will be billed at the prevailing rate, including a one-hour minimum charge per call. All technical service must be signed for (as approved) or paid for upon completion.

Night, Sunday or holiday service is provided for genuine no heat calls only.